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Returns

For Goods Purchased at our Shop

Products that have been made to order as per your specifications cannot be returned.  Other products may be returned with the original receipts for refund or exchange within 14 days of purchase provided the products returned are in new, unused condition with all the original packaging and product tags still attached.  If the purchase was made with a credit or debit card the refund can only be made via the same card.  This does not affect your statutory rights.

 

For Goods Ordered through our Eshop

Products that have been made to order as per your specifications cannot be returned.  Other products may be returned for refund or exchange within 7 days of delivery provided the products returned are in new, unused condition with all the original packaging and product tags still attached.  The cost of returning the goods is at your expense and they remain your responsibility until they reach us.  We recommend you use registered post and retain the proof of postage in case the parcel gets lost.

 

For more information please see our Terms & Conditions.